Why You Need a Refund Policy
Is your website or sales platform missing a refund policy? Better think twice about that, amiga.
Did you know that in California, you MUST clearly post your refund policy if it is different from the default refund policy in California? If you don’t have it posted, you CANNOT enforce it.
California’s default refund policy states that:
1. The retail seller gives a full cash or credit refund, an equal exchange, or some combination of these, and
2. The customer may return the merchandise for at least seven days following purchase, if it is returned with proof of purchase.
If this doesn’t sound like your policy, then you need to have yours posted...but where? A great place is within your website’s Terms & Conditions. If you don’t already have those posted on your website - you needed them , like, yesterday!
If you don’t have Terms & Conditions, you’re in luck. I have a super-easy template for you. Check my template shop - link in bio!
*Disclaimer* This post is strictly for general informational purposes only and is not intended to constitute legal advice.