Client Won't Pay? Try a Demand Letter.
What happens when you just cannot get that one client to pay?
Most business owners have likely encountered this scenario at least once, if not a handful of times. Here’s some steps you can take to remedy the situation:
1. Check your contract and/or terms & conditions. (*Hopefully you’re working with these already!) Your contract should include detailed information about the project/service, form of payment, and even late fees for late payments.
2. Send out a reminder. If you’ve imposed late fees within the agreement, then you can remind your client/customer that they will incur a late fee if the invoice is not paid by [X] date.
3. Try other ways of contact. Use social media to try and get a hold of your client (note: this does NOT mean you put them on blast). You’ll want to do all you can to contact them to show you made a reasonable effort to reach them.
4. Still nothing? Try an attorney-written #demandletter. This is a strongly written letter than usually includes a hint to, or a threat of, a lawsuit based on breach of contract. A letter with an attorney’s letterhead usually scares a client into paying.
FYI: a demand letter can be used any time someone has not followed though with their end of a contract (also called breach of contract).
If you want to write a demand letter but just don’t know where to start, here’s a template that I drafted just for YOU! https://www.ttiemanlaw.com/taylors-templates/demand-letter
*Disclaimer* This post is strictly for general informational purposes only and is not intended to constitute legal advice.